The Samanaga Diaries
The Samanaga Diaries
Blog Article
Considered one of Samanage’s price propositions is the fact it lends businesses increased visibility on problems and incidents; nicely, we expect The seller really should lengthen the visibility pitch to its asset administration.
“Deploying an employee company administration state of mind, coupled using an enterprise-wide support desk System that supports it – like Samanage -- may help boost employee productivity and improved hook up staff for their shoppers. We've been excited about the chance to provide our merchandise together with the arrive at and strength of SolarWinds to empower IT organizations in businesses of all measurements to attain superior business enterprise outcomes.”
In the help finish, we appreciated the ability to monitor tickets and incidents with ease. Furthermore, Samanage dashboard is actually intuitive, supplying large-level final decision makers with swift insights on important details with no really need to drill right down to particulars for strategic scheduling.
When assessing IT service management methods, It truly is essential to consider characteristics that align with your Firm's unique desires and objectives. Samanage stands out by presenting an extensive and scalable platform that mixes robust performance with consumer-welcoming interfaces, enabling IT teams to provide efficient and large-high-quality solutions even though fostering collaboration and continuous enhancement.
SolarWinds (NYSE:SWI), a number one company of potent and very affordable IT management software program, now introduced that it has signed an arrangement to acquire Samanage, a really reviewed and hugely rated IT services desk Option business situated in Cary, NC. In the last seven several years, Samanage has built a robust, well-revered solution guided by a shopper-centricity that aligns effectively with SolarWinds’ mission and determination for the technological know-how Qualified community.
Meanwhile, the asset management offers you a complete look at on the asset’s lifecycle from its acquire to disposal. It pays to track organization laptops and cell products by way of Team Coverage or Domain Login Scripts especially if Samanaga you’re employing a BYOD (deliver your own personal unit) policy. You can swiftly see essential information around the asset, such as, performance, location, and specs.
SolarWinds plans to include the Samanage products to its IT Operations Management portfolio starting in Q2 2019. The SaaS-based giving will enhance the on-premise items the corporation presents these days to provide the requires of IT companies at corporations of all sizes – through the SMB to the large company.
You’ll be capable to study more details on the top characteristics of Samanage later During this assessment. You can find also a bit dedicated to our interview with the business’s CEO who answered a handful of of our issues related to the application’s usability and upcoming programs for its progress.
As an example, a skipped weekly anti-virus maintenance sends off a warning, although a skipped quarterly task alerts us that a essential endeavor has become overlooked and may open our databases to possible hacks. Other notable characteristics of Samanage SLA are:
Our authorities have done a full Samanage overview detailing its attributes, consumer feed-back, customer service, and also other key elements. Working with our SmartScore system we gave Samanage an exceptionally gratifying rating of 9.
Gordon cited two worth propositions of Samanage. Very first, he mentioned it permits firms of all measurements to deliver outstanding IT assist by streamlining processes, owning increased visibility across IT functions, and agility to scale their assistance desk. “It’s the sole Enterprise Assistance Management program that gives a platform to reimagine how It could possibly provide benefit towards the Firm,” Gordon stated.
Also, the CEO explained their Remedy lets organizations dispose of clunky platforms that aren't scalable. And in many cases since the process is upgraded, Gordon mentioned: “Samanage updates the application with little to no interruption of company, giving consumers Using the fastest time and energy to worth in addition to a new pathway to the way forward for IT.”
You can easily inquire concerns concerning your price quotation by means of customer support or Reside chat. You are able to find out more about Samanage selling prices in this article.
SolarWinds ideas to amass Samanage for a invest in price of $350 million in funds or approximately $329 million Web of cash obtained. SolarWinds plans to fund the transaction largely with its existing funds equilibrium.
With an IT Company Catalog, it is possible to define and publish which guidance providers are accessible on your own on the internet site, very similar to a buying cart of business enterprise companies. The catalog also serves as a, for deficiency of an even better phrase, firewall versus nuisance requests.